Frequently Asked Questions

Everything you need to know about your Odeholm Audio experience.

What is the typical shipping time for my order?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

Do your headphones and speakers come with a warranty?

Yes, all Odeholm Audio hardware includes a 2-year limited warranty that covers manufacturing defects and hardware failures under normal use.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.

Are Odeholm Audio products compatible with all devices?

Our products are designed for universal compatibility. Our Bluetooth devices support iOS, Android, macOS, and Windows, while our wired equipment uses standard 3.5mm or XLR connections.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.